« Hello everybody, I am Ehsan and I am currently studying Facility Management, Engineering of services and Real estate properties, with the option General Services.

This work placement in London was an amazing experience that I was expecting. I learnt a lot about Facility Management.
I had real responsibilities and I used my knowledge in Facility Management to work with trainees from different countries. To steer a multicultural team during my work placement in Studios92 in London was really interesting because it enabled me to use my communication skills. Nowadays it is necessary to pay attention to the cultural differences of the students, above all in a multi-ethnic town like London.

Lead the office was the main task I had to do during my work placement in London. I had to deal with all the services in the London office : Marketing, Sales, Accounting, IT and Human Resources.

During this summer experience in the UK I was a trainee in charge of Facility Management and I took part in the recruitment and training of new trainees coming to London. It had to be perfect because we had lots of security rules in the London office and I was responsible of the students' security.

During this work placement in London I had to be available all the time for the trainees, to welcome them and to answer their questions. It was a powerful and enriching experience abroad.

I was also in charge of the flat-share in London because in the field Facility Management there is the part : Real-estate management. The main things that I was dealing with during my work placement were trainees' security and hygiene. I was responsible of the flat-shares' and office's hygiene. Students had lots of rules to know and to obey in the London office in order to work in safety. I had to make sure that everybody knew and understood those rules that is why I trained the new interns.
Furthermore during my summer work placement as a Facility Management Trainee I was in charge of the customers' needs and security. So I created a guide-book with security instructions for the trainees and the customers in London.

Moreover, for my work-placement abroad in Hotel Management I had to take care of the flat-shares where the trainees lived. I was responsible of welcoming the new trainees in London, showing them the flat and make sure that all the flat-shares were booked. I was in charge of the maintenance team in London and I had to make sure that everything was clean and safe in the flat-shares for the trainees. Sharing the work between the employees and checking the work done was one of my job during my experience in Hotel Management.

Finally, during my work-placement abroad I took care of the life in the London office and the flat-shares' hygiene.
This work-placement in London was a great experience for me because now I have more skills and knowledge to continue my studies in Hotel Management.»

Ehsan
Departement Management
Hanze University Groningen
International Student Office
Postbus 3037
9701 DA Groningen
The Netherlands
www.hanzehogeschool.nl